FENIX is the only technology provider in the water utility industry to offer a meter-neutral remote shutoff valve that can be selectively deployed at remote or high-turnover accounts. Lower operational costs, reduce on-site worker safety concerns, and improve revenue stability by decreasing unauthorized water consumption and providing an effective means for revenue collection.
This remote smart valve is ideal for water utilities of any size, offering a low-cost, secure device for managing customer disconnects and reconnects without an onsite visit. Meter-neutral for retrofits or new installs that even use multiple meter brands within the same system. Extended antenna to accommodate pit and non-pit settings for optimum connectivity.
The X4 Cellular Remote Smart Valve reduces staff field time and drives operational costs down by reducing the number of truck rolls required to turn on/shut off water.
Improve employee safety from unnecessary physical risks and location hazards, such as aggressive animals, environmental factors, high-traffic areas, and more. Eliminate the hazards and emotional toll of your employees engaging with disgruntled residents during shut-offs.
By utilizing the industry’s most advanced remote smart valve, your utility offers a proactive solution for employees and residents.
FENIX valve solutions also increase control over the collection process for utilities. Proactive notices can be sent via text or email from the OMNIA Head End System to help prevent shut off. For those that still require shut off, disconnect command times can be staggered so as not to overwhelm your customer service division when residents call to have their service restored.
A partial flow option creates a path to meet reduced provision if desired for high-risk medical need residents, or humanitarian requirements.
The FENIX remote smart valve also improves management of unauthorized use in areas of frequent turnover, such as college communities, and enables your utility staff to focus on more urgent, higher priority maintenance.
Meter neutral, the FENIX Remote Smart Valve can be retrofitted to existing meters or installed with new meters. When coupled with a 5″ Diehl Hydrus Ultrasonic Meter for a 3/4″ line, the lay length equals the 7.5″ standard meter box lay length.
Utilize a versatile software platform for complete data management and actionable decision making on incoming meter data. Alert customers via multiple communication methods for scheduled maintenance and outages right from the dashboard. Use the field mobile app featuring wireless workforce provisioning to aid in deployment, configuration, and hardware management. No proprietary handheld device required.